Nielsen Norman Group
Digital Manager & Strategist
Kelsey is an experienced member of our digital team and an integral part of strategy for our clients. She is knowledgeable in all aspects of digital, specializes in UX and is responsible for developing and overseeing the strategy of all website projects within the agency and manages the digital team.
Kelsey has broad agency experience with B2B and B2C clients. She holds a B.A. in Communications from the University of Colorado, Boulder.
- Digital Strategy
- User Experience
Her dogs, Kota and Pickles, spreadsheets, online shopping, soft-shell crab, rosé, rooftop brunches, and cliché outdoor activities.
Recent Blog Posts by Kelsey Mast
Top COVID-19-Induced Hospitality Trends | Part 1: Hotels
Nearly every industry is experiencing an onslaught of new, unpredicted trends as a result of the equally unexpected pandemic we’re currently living through — and hospitality is no exception. Along… Read more »