When language evolves faster than search terms, how do you stay up-to-date and respectful without losing out on vital search traffic?
When people search for housing options, they often turn to the words they’ve heard the most—terms like “Section 8” or “low-income housing.” These phrases carry history and weight, and they’re still what many families type into Google when they need help finding a home.
But if you’re a developer, property manager, or marketer, you probably use terms like “affordable” or “attainable housing” to describe your communities. This isn’t just branding preference. It’s about creating a respectful, welcoming experience. Words like “low-income” can feel stigmatizing, and language evolves. People aren’t looking for a place they have to settle for — they want to feel proud of where they live.
The challenge is clear: How do you create a brand and website that reflects empathy and dignity while still ranking for the terms people actually search? Let’s take a look at what’s really happening with search behavior and how to strike the right balance.
Language in housing policy and public conversation moves slowly. The federal Housing Choice Voucher program, for example, has been commonly called Section 8 since the 1970s. According to HUD, more than 2.3 million U.S. households rely on vouchers, and most outreach material from local housing authorities still uses that term.
Keyword research backs this up: “Section 8 housing” and “low-income housing” see tens of thousands of monthly searches in the U.S., often outpacing “affordable housing” in search volume. That means if your brand avoids these terms entirely, you could miss connecting with your audience when they need you most.
People aren’t ‘behind the times’ when they use these words. They’re using the language they’ve learned from government programs, nonprofit resources, or friends and family. Your marketing should meet people where they are, and then gently introduce new, empowering language.
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Real estate branding is about more than curb appeal and unit mix. It’s about identity. For people searching for housing, the words you use can either reinforce stereotypes or create dignity.
When brands lean too hard into dated terms, they risk alienating prospects and signaling “you don’t belong here.” On the other hand, only using polished brand language like “elevated lifestyle apartments” can feel inaccessible to someone searching for “affordable housing near me.”
The solution is a dual approach:
Here’s how to optimize for both empathy and visibility:
Remember! Search engines are only getting smarter. There is a lot of language you can use to further build the SEO strength of your site that may not be immediately obvious. In a recent website development and campaign we used terms like “Quality Builds for Quality Life”, “Find Stability”, “What Home Should Feel Like”, and “Save for Your Future and Worry Less”. These terms are probably not exactly what people are typing into Google, but they give the search engine lots of information about what we’re offering and who we’re offering it to. It works because ‘behind the scenes’ on that same website, we also used language like “low income housing”, “cheap apartments in [location]”, and “income-based housing” that wasn’t visible to users but helped inform the search engine about our content.
A well-structured FAQ section is your SEO powerhouse. It lets you target high-volume searches naturally, while reframing them in your voice.
Examples:
This approach serves two audiences: search engines (because you’re using their keywords) and real humans (because you’re answering their questions with empathy and clarity).
If you want to rank and resonate, go beyond a single landing page. Here are proven content ideas:
This isn’t just about ranking higher on Google. It’s about creating an inclusive narrative around housing. Many people searching “Section 8” are under immense stress, facing waitlists, or worried about being judged. Your brand’s words are their first experience with you.
By blending SEO strategy with intentional messaging, you:
Language is a powerful tool in housing. The words you choose can either feel transactional or transformational.
If your goal is to make housing more accessible and your brand more visible, it starts with your content strategy. We’ll help you perform keyword research that meets people where they are, craft messaging that reflects dignity and empathy, and build websites and campaigns that show up in front of the right audiences while standing out against your competition.
Let’s talk! Together, we can shift the conversation around affordable housing to be more inclusive, human, and effective — without ever losing visibility.